Delivery & Returns


Shipping to the UK

For orders going out to UK addresses, we have two options available: Standard and Expedited. You will be given all options at checkout if your basket is suitable for dispatch via these services. 

 

UK Mainland Standard Shipping

Orders to UK Mainland addresses are shipped via Evri 48 service as standard, so you should receive your order within 2-5 working days. 
You will receive a confirmation e-mail once your order has been dispatched.


Standard shipping to a UK address via Evri is £3.95 

or FREE if you order is worth £30 or more. If you order for £30 or more, your order will automatically be assigned Premium Tracked Shipping.

Please note: if you combine a Mini Pop! case and products from our gourmet range within one order and the value of your basket is <£30, you will get charged for shipping twice due to the volume of the products and the amount of packaging used. 


If there is a query with the address provided, please leave a contact number in the box provided when entering your address so we can re-arrange the delivery.

 

UK Mainland Expedited Shipping

Expedited orders to the UK Mainland addresses are shipped via next working day Parcel Force 24 next day courier service, so you should receive your order next working day. Expedited orders have to be placed before 12pm to receive next day delivery. 
You will receive a confirmation e-mail once your order has been dispatched, with a unique UK tracking number so you can track the progress of your delivery.
Shipping to the UK via Parcel Force 24 next day courier service is £5.95.

If there is a query with the address provided, please leave a contact number in the box provided when entering your address so we can re-arrange the delivery. 

 

International Shipping

At the moment we offer international shipping to Europe, the United States, Jersey, Guernsey and Isle of Man. Where possible, we ship standard international orders via DPD or DHL. You will be given this option at checkout if your basket is suitable for dispatch via these services. Your order can take up to 7-14 working days to arrive depending on where in the world you are. 


DPD will work with a partner courier in the destination country to deliver your parcel. Please note that your parcel will be delivered anytime between 9am and 8pm, we cannot control the exact date or time of delivery.

Please note that Mini Pop! cases can not be ordered from outside the UK.

Returns 

We hope you are happy with any product purchased, but if you wish to return a product to us for any reason you may do so within 30 days of the dispatch date. It must be in a saleable condition and in its original undamaged packaging. We will refund the price or replace the product. Return delivery charges will only be refunded in the event of faulty, damaged or incorrect items being sent to you. This does not affect your statutory rights. Other than for defective products, returns outside the timeframe set out above may be accepted at the sole discretion of Popcorn Shed Ltd. Once item is returned and checked. Item is refunded within 30 days of receiving the undamaged saleable product.
If returning goods please obtain a proof of posting from your delivery service provider. Without this we cannot be responsible for any items that fail to reach us.

 

All returns must be sent to:
Popcorn Shed
Return for order <Please insert order number>
Delta Fulfilment
Bedwell Road 
Wrexham Ind Estate
Wrexham
LL13 0TS


Please note if your product has not been purchased from our website directly we will not be able to assist you further. We are not liable for any item(s) purchased from our stockists.
 
Got a question about shipping or returns that was not answered above? Please send us an email hello@popcornshed.com.