TERMS OF SERVICE
Thank you for your interest in Popcorn Shed.
These Terms and Conditions apply when you use this consumer website and purchase any items from us.
Please note these Terms and Conditions do not apply to wholesale orders via our wholesale platform.
The website www.popcornshed.com (the “website”) is owned and operated by Popcorn Shed Limited, trading as ‘Popcorn Shed’ (“Popcorn Shed”, or “we”, “us” or “our”). We are a company registered in England and Wales (company number 09528511), our VAT number is 244 1570 25 and our registered office and address for correspondence is: Popcorn Shed, Shedquarters, 30 City Road, London EC1Y 2AB. By using our website and each time you place an order with us, you are agreeing to these Terms and Conditions, and our Privacy and Cookies Policy. If you do not agree, please do not use our website.
We reserve the right, from time to time, with or without notice, to change these Terms and Conditions at our sole discretion, and the latest version will appear on our website with the date that it was last updated. By using the service after any changes have been posted, you agree to the new terms.
Security & Privacy
When making payment you will be transferred automatically to secure pages and your payments processed through our secure site to process your payment transaction safely and securely. In accordance with the standing Consumer Protection Distance Selling Regulations (2000) we will mail you details of your order and confirmation details of payment.
We collect only the basic personal details required to process your order. We will not release your name, address, email address or any other information about our customers to any outside party.
Goods are subject to availability.
Our acceptance of your offer to purchase our goods is subject to their availability. Our acknowledgement of order acceptance via the web or email is not a guarantee of delivery. If we are unable to deliver the goods within the times given on the site during the order process. which you have offered to purchase, we will let you know as quickly as possible and a full refund will be given. Note that during peak periods we have the right to extend normal lead times by 2 or 3 days, though this will be notified to you on the site.
Pricing, Description & Product Information
The prices which you must pay for the products that you order are set out on the website at the time you place your order, except where we discover an error in the price of the products you have ordered. In this event, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. The prices quoted on this website apply only to products sold via this website.
Where the same products are available via another stockist different prices may apply. All prices are shown in £ sterling and include VAT where applicable. Although we will take all reasonable care to ensure that all descriptions, images, details and prices of products appearing on the website are correct at the time when the information was entered onto the system, the information appearing on this website at any time may not reflect the exact position at the moment you place an order. All measurements and sizes are approximate, although we make every effort to ensure that they are as accurate as possible. There may also be variations in colour from the image shown online.
All Popcorn Shed products are made in the same environment as nuts, peanuts, dairy, gluten and sesame seeds and therefore we cannot guarantee that they are free from nut, peanuts, dairy, gluten or sesame seeds traces.
The allergen information is available on the product pages. If you have any questions or are unable to find it, please email us at: email@example.com
Provided that we have processed and received payment in full for the products, ownership of an item will pass to you once we have delivered the item to you (either directly, or by leaving it in a safe place or with a neighbour). When an item has been delivered, risk of damage to, or loss of, the item passes to you. For specific delivery options, including international order delivery, please read our delivery section.
Whilst we take every care to ensure that deliveries are protected to prevent damage in transit, we cannot guarantee that parcels being sent to areas outside of the European Union and mainland UK will arrive in perfect condition. Please note that working days for us are Monday - Friday and do not include English bank holidays.
All transactions will be carried out in GBP.
All payments are processed by Stripe to ensure that you enjoy maximum security and peace of mind when making payment online.
We accept the following credit/debit cards:
All prices quoted include 20.00% VAT.
Payment will be processed at the time of order. The name and billing address given must be the same as the registered name and address of the cardholder. In accordance with the standing Consumer Protection Distance Selling Regulations (2000) we will mail you details of your order and confirmation details of payment.
This website operates on an 'invitation to treat' basis and not as an 'offer for sale' as a result, Popcorn Shed Ltd. reserves the right to decline orders which cannot be fulfilled on the basis outlined in this document.
Making changes to
We will endeavour to accommodate any requests to order changes however in the vast majority of cases orders are processed instantly after checkout therefore we regret that most order changes will be unable to be accommodated. We advise customers to ensure they enter the correct delivery and contact information at checkout.
We hope you are happy with any product purchased, but if you wish to return a product to us for any reason you may do so within 30 days of the dispatch date. It must be in a saleable condition and in its original undamaged packaging. We will refund the price or replace the product. Return delivery charges will only be refunded in the event of faulty, damaged or incorrect items being sent to you. This does not affect your statutory rights. Other than for defective products, returns outside the timeframe set out above may be accepted at the sole discretion of Popcorn Shed ltd. Once item is returned and checked. Item is refunded within 30 days of receiving the undamaged saleable product.
If returning goods please obtain a proof of posting from your delivery service provider. Without this we cannot be responsible for any items that fail to reach us.
Please contact Popcorn Shed by email firstname.lastname@example.org for information about returning items to us.
All Returns must be sent to:
Return for order <Please insert order number>
Rudford Industrial Estate,
Please note if your product has not been purchased from our website directly we will not be able to assist you further. We are not liable for any item(s) purchased from our stockists.
In order for a discount or offer to be applied to your order, a valid discount code must be entered into the discount code box on the checkout page. Popcorn Shed cannot be held liable for not discounting the order if a valid code has not been entered. Discounts, and promotion codes are subject to the terms and conditions specified by Popcorn Shed at the point of purchase. Only one code can be used per order.
Please note: Discount codes will not apply to any existing offers or promotions. They can also not be used in conjunction with other offers and discount codes. This means discount codes are not valid for Sale items and Bundle Builder products, as these are discounted automatically.
Complaints and Feedback
We always want to hear from our customers.
If you have any feedback please contact us:
Popcorn Shed, Shedquarters, 30 City Road, London EC1Y 2AB.
Unlawful or Prohibited Use
You shall not use this site for any purpose that is unlawful or by any means prohibited under this terms and conditions. You shall not use this site in any manner, which may harm Popcorn Shed Ltd. or other parties or adversely affect the site functionality or its use by others. You shall not attempt or obtain from or through this site any information that is not already and intentionally made available from or through it.
All the information on this web site is intended for guidance only. The web site is regularly updated. Products and prices are subject to change without notice. Popcorn Shed Ltd. own the copyright in all materials on this site.
All contents and information on this site including without limitation text, graphic and images, is the property of Popcorn Shed Ltd. or the property of their respective owners and is protected by United Kingdom copyright laws.
Unless otherwise expressly stated in these Terms and Conditions, all notices from you to us must be in writing and sent to our contact address listed below All notices from us to you will be displayed on our website from time to time.
Events beyond our control
We shall have no liability to you for any failure to deliver products you have ordered or any delay in doing so or for any damage or defect to products delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation to, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.
If any part of these Terms and Conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.